Welcome to AviationTaxLogs LLC ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information about users of our platform, website, applications, and related services (collectively, the "Service"). This Policy applies to business aircraft owners, operators, flight departments, and other users who create accounts or otherwise use the Service.

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Policy, please do not use the Service.

Data Controller:

We do not provide phone support via this policy. For privacy-related inquiries, please contact us at the email above.

This Privacy Policy covers personal and operational data we collect when you register for an account, use the Service, contact support, or otherwise interact with AviationTaxLogs. It also describes your privacy rights under certain regional laws including the California Consumer Privacy Act (CCPA) and the European Union General Data Protection Regulation (GDPR).

We collect the following categories of information:

Account & Contact Information

• Name, organization, email address, billing contact, role/title, and other registration details.

Aircraft & Flight Data (User Data)

• Tail numbers, aircraft make/model, flight times, dates, departure/arrival locations, flight purpose (business vs. personal), flight logs, and any documents or notes you upload to the Service.

Billing & Payment Information

• We use Stripe as our payment processor. We collect billing contact and transactional metadata (e.g., invoice amounts, plan purchased). Stripe collects and processes payment card details directly; we do not store full card numbers on our servers. For details, see Stripe's privacy documentation.

Usage, Devices & Analytics

• IP address, device type, browser, operating system, pages visited, feature usage, timestamps, and diagnostic logs. We use analytics to improve the Service and monitor performance.

Cookies & Tracking

• Cookies, local storage, and similar technologies to remember preferences, enable core functionality, and provide analytics and advertising features where applicable.

Support & Communications

• Information you provide when contacting support, including emails, attachments, and logs necessary to troubleshoot your issue.

We use collected data for the following purposes:

• To provide the Service: Store and process User Data, generate reports, and maintain account functionality.
• Billing & Payments: Process subscriptions, refunds (as permitted), and manage invoices through Stripe.
• Customer Support: Respond to requests and troubleshoot issues.
• Security & Fraud Prevention: Detect and prevent fraud, abuse, and unauthorized access.
• Analytics & Improvement: Improve the Service, diagnose technical issues, and analyze feature usage.
• Legal & Compliance: Comply with legal obligations, enforce our Terms, and protect our rights.

If you are located in the European Economic Area (EEA), our lawful bases for processing personal data include:

• Performance of a contract: Processing necessary to provide the Service and fulfill our agreement with you.
• Legal compliance: Processing necessary to comply with legal obligations.
• Legitimate interests: Processing for operational purposes, fraud prevention, analytics, and improving the Service (after balancing tests).
• Consent: For cookies and certain marketing communications, where applicable.

We may share information with the following categories of recipients:

• Service providers: Third parties that provide services on our behalf, including Stripe (payments), cloud hosting providers, analytics providers, and email delivery services.
• Legal & Safety: When required by law, to respond to legal process, to protect our rights or safety, or to investigate fraud.
• Business transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy.
• Aggregated or anonymized data: We may share non-personally-identifiable analytics or aggregated usage data publicly or with partners.

We do not sell your personal information. Where "sell" is defined under applicable law (including CCPA), we do not engage in such sales.

We operate in the United States. Data we collect may be processed or stored in the United States or other jurisdictions. If you are located in the EU/EEA, we will take steps to ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for cross-border transfers where required.

We retain User Data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category. Upon account deletion, we will allow you to export your data; thereafter we may delete or anonymize data in accordance with our retention schedule and backups.

Access & Portability: You may request access to the personal data we hold about you and request a copy in a machine-readable format.

Correction: You may request correction of inaccurate personal data.

Deletion: Subject to legal exceptions, you may request deletion of your personal data.

Restriction & Objection: You may request restriction of processing or object to certain processing activities (e.g., direct marketing, profiling).

Right to Opt-Out (CCPA): California residents may opt out of the sale of their personal information. As stated above, we do not sell personal information.

How to Exercise Rights: To exercise any of these rights, contact us at support@aviationtaxlogs.com. We will respond in accordance with applicable law and may require proof of identity to fulfill requests.

We use cookies and similar technologies for essential site functionality, preferences, analytics, and performance. You can manage cookie preferences in your browser settings. Where required by law, we will obtain consent before setting non-essential cookies.

Types of cookies we use:

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal data. These measures include encryption in transit (TLS), access controls, regular security reviews, and third-party audits where applicable. Despite these measures, no system is completely secure; we cannot guarantee absolute security of your data.

In the event of a data breach that may pose a risk to your rights, we will notify you and relevant authorities as required by law.

The Service is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware we have collected data from a child under 16, we will take steps to delete the information as required by law.

The Service may contain links to third-party websites and services. We are not responsible for the content or privacy practices of those third parties. Review the privacy policies of those services before providing personal information.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or posted to the Service with an updated effective date. Continued use of the Service after changes indicates your acceptance of the updated policy.

If required under applicable law, we will appoint a Data Protection Officer (DPO) or EU representative. For privacy inquiries, contact support@aviationtaxlogs.com.

This Privacy Policy and our processing of personal data are governed by the laws of the Commonwealth of Massachusetts. For disputes relating to this Privacy Policy, the courts located in Barnstable County, Massachusetts shall have exclusive jurisdiction, except where EU law requires otherwise for EU residents.

If you are a California resident, you have additional rights under the CCPA. These include the right to request disclosure of categories of personal information collected, the right to request deletion, and the right to opt out of sales (we do not sell personal information). To make requests, contact support@aviationtaxlogs.com. We will verify your request and respond in accordance with CCPA timelines.

If you are located in the EU/EEA, you have additional rights including the right to access, rectify, erase, restrict processing, object to processing, data portability, and to lodge a complaint with a supervisory authority. We rely on the lawful bases described in Section 5. For requests, contact support@aviationtaxlogs.com.

For privacy questions, requests, or concerns, please contact:

(Phone number not provided)

This Privacy Policy is effective as of October 16, 2025.