Effective Date: March 24, 2026
This Privacy Policy explains how Aviation Tax Logs collects, uses, discloses, stores, and protects personal information in connection with its website, mobile applications, administrator portal, cloud collaboration features, communications tools, and related services.
| Service Provider |
Aviation Tax Logs
218 West Main St, STE 3E Hyannis, MA 02601 |
|---|---|
| Primary Contact | support@aviationtaxlogs.com |
|
Authorized Administrator
Relationship |
Business Aviation Law Group
601 Heritage Drive, Suite 409 Jupiter, FL 33458 Toll Free: 888-661-3223 | Fax: 561-931-0097 | www.businessaviationlawgroup.com |
This Privacy Policy applies to personal information processed by Aviation Tax Logs through our website, mobile apps, support channels, administrator portal, messaging tools, shared cloud document features, and any related services made available to aircraft owners, operators, pilots, passengers, accountants, legal representatives, and business contacts. It covers information collected online and offline where this policy is provided or referenced.
This policy is intended to be written broadly enough to support compliance with widely used privacy and data protection standards, including U.S. state privacy requirements, the European Economic Area and United Kingdom privacy notice requirements, and generally accepted international data protection principles. Because privacy laws vary by jurisdiction and industry, this policy should be supplemented by internal procedures, contracts, and legal review where required.
Aviation Tax Logs is a digital platform designed to help customers create, organize, store, and share flight logs, Hobbs meter records, receipts, photographs, agreements, and related records. Aviation Tax Logs is operated by Manage My DSP LLC.
Business Aviation Law Group ("BALG") may be designated within the platform as an authorized administrator for specific customers or customer groups. Where a customer is referred by BALG, serviced by BALG, or affirmatively connected to BALG through the platform, BALG may be granted role-based administrative access to that customer's designated account information for legitimate service purposes, including viewing, adjusting, correcting, exporting, downloading, or helping interpret logs and related records, communicating with the customer, and assisting with tax, legal, accounting, audit, and documentation matters.
Depending on the circumstances, Aviation Tax Logs may act as the primary business or controller for the platform, while BALG may act either as an authorized administrator operating within the platform or as an independent controller/business for the separate legal, tax, accounting, and advisory services it provides. Where applicable law requires additional controller-to-controller terms, data processing terms, or customer authorizations, those terms may be provided separately.
We may collect the following categories of information:
(a) Account and profile information, such as names, company names, aircraft owner or operator details, usernames, passwords, email addresses, phone numbers, billing details, account identifiers, support history, and preferences.
(b) Flight and log data, such as aircraft tail number, make and model, departure and arrival information, dates, flight purpose, pilots, passengers, initials, operational notes, Hobbs meter readings, beginning and ending photos, trip receipts, expense details, supporting documents, and tax log classifications.
(c) Communications and collaboration data, such as Work Chat messages, support requests, attachments, notes exchanged with administrators, cloud-shared documents, and records of email, push notification, and SMS interactions.
(d) Device, usage, and technical information, such as IP address, browser type, operating system, mobile device identifiers, app version, session logs, crash data, authentication events, clickstream information, and general analytics about how the service is used.
(e) Billing and transaction information, such as subscription plan, invoice history, payment status, partial payment details, and records returned by payment processors. We do not intentionally store full payment card numbers unless expressly stated and lawfully permitted; payment card processing is typically handled by third-party processors.
(f) Information provided by third parties, such as referrals from BALG, customer administrators, pilots, corporate representatives, connected users, payment processors, cloud storage providers, or other persons authorized to submit information on a customer's behalf.
We collect information directly from customers and their authorized users, automatically through use of the platform, from uploaded files and photographs, through communications with our team, from subscription or billing activity, and from authorized third parties such as BALG or other persons acting with customer authority. We may also infer limited information from usage patterns, such as whether a customer has completed onboarding, whether logs are missing required support, or whether documents may need review.
We use personal information as reasonably necessary to:
Where laws such as the GDPR or UK GDPR apply, we process personal data based on one or more lawful bases, including: performance of a contract; taking steps at the data subject's request before entering into a contract; compliance with legal obligations; our legitimate interests in operating, securing, supporting, and improving the service; protection of vital interests where relevant; and consent where consent is required. Where we rely on consent, it may be withdrawn at any time, subject to lawful processing already undertaken and any processing that may continue on another lawful basis.
We may share personal information with:
We do not sell personal information for money. If any jurisdiction defines certain analytics, targeted advertising, or cross-context sharing activities as a "sale" or "sharing," we will honor legally required opt-out rights where applicable.
Where BALG is assigned to a customer account, BALG may have access to the customer's designated records for administrative and advisory purposes. Such access may include the ability to view logs, inspect uploaded photos, review Hobbs meter images, examine receipts and supporting documents, communicate with the customer, download spreadsheets or exports, and make corrections or adjustments when authorized or reasonably necessary to maintain accurate records.
Customers are responsible for ensuring that persons they authorize to use the platform, including pilots, employees, contractors, and advisors, have appropriate authority to submit information. Customers should promptly notify us if administrator permissions should be restricted, changed, or revoked. We may maintain audit trails of account access, edits, downloads, and other administrative actions.
Aviation Tax Logs may process or store information in the United States and in other countries where we or our service providers operate. Those countries may have privacy laws that differ from the laws of the country where an individual resides. Where required by applicable law, we will use appropriate safeguards for cross-border transfers, such as contractual commitments, standard contractual clauses, transfer impact measures, or other lawful transfer mechanisms. By using the service where permitted by law, users acknowledge that information may be transferred to and processed in jurisdictions outside their own.
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain tax and audit support records, comply with legal and accounting obligations, resolve disputes, enforce agreements, preserve security logs, and establish or defend legal claims. Retention periods may vary depending on the type of information, the customer relationship, legal obligations, the sensitivity of the data, and operational needs. We may retain de-identified or aggregated information for longer periods where permitted by law.
We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, destruction, loss, misuse, or alteration. Measures may include role-based permissions, authentication controls, encrypted transmission, secure hosting, restricted vendor access, activity logging, backups, incident response procedures, and periodic review of access privileges. No system is guaranteed to be completely secure, and users should also protect credentials, devices, and account access information.
Depending on where you live, you may have rights to request access to personal information, confirmation of processing, correction of inaccuracies, deletion, portability, restriction, objection, withdrawal of consent, appeal of certain decisions, or to opt out of the sale, sharing, profiling, or targeted advertising uses of your data. Residents of certain U.S. states may also have rights relating to sensitive data use and non-discrimination. Individuals in the EEA, UK, and similar jurisdictions may have the right to lodge a complaint with a supervisory authority.
To exercise rights, contact support@aviationtaxlogs.com. We may take reasonable steps to verify identity, confirm authority, and apply lawful exceptions. Authorized agents may act on behalf of individuals where permitted by law. We will not unlawfully discriminate against any person for exercising applicable privacy rights.
We may use cookies, pixels, local storage, SDKs, device identifiers, and similar technologies to authenticate users, maintain sessions, analyze usage, remember preferences, improve performance, and deliver operational communications. Where required by law, we will obtain consent before using non-essential cookies or similar technologies. Users may control certain cookies through browser or device settings, subject to service functionality limitations.
Aviation Tax Logs is not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally valid authorization. Where another age threshold applies in a particular jurisdiction, we will comply with the applicable standard. If we learn that prohibited information has been submitted by or about a child without appropriate authorization, we will take reasonable steps to delete it.
The platform may integrate with or link to third-party websites, cloud storage providers, payment processors, communication providers, or external services. This Privacy Policy does not govern the privacy practices of third parties except to the extent we expressly state otherwise. Users should review the privacy policies and terms of those third parties separately.
We may update this Privacy Policy from time to time to reflect changes in law, technology, vendor relationships, platform features, or our data practices. When we do, we will revise the effective date and, where required by law, provide additional notice or obtain consent. Continued use of the services after an updated policy becomes effective is subject to applicable law and any rights users may have under that law.
Questions, requests, or complaints about this Privacy Policy or our privacy practices may be sent to:
Aviation Tax Logs
218 West Main St, STE 3E
Hyannis, MA 02601
Email: support@aviationtaxlogs.com
For matters involving designated BALG-administered accounts, customers may also contact:
Business Aviation Law Group
601 Heritage Drive, Suite 409
Jupiter, FL 33458
Toll Free: 888-661-3223
Fax: 561-931-0097
Website: www.businessaviationlawgroup.com
If you are located in the EEA, UK, or another jurisdiction with statutory complaint rights, you may also contact your local data protection or supervisory authority.